Privacy Policy

What we collect

• What you send us. Contact and enquiry forms: your name, company, phone, email, job address, and whatever you write in the message.
• Permit file material. Documents and photos you or your client upload to the portal: contracts, licences, insurance certificates, plans, product approvals, notices of commencement, and signed forms. These often contain personal information about owners and contractors.
• Signature records. When a document is signed through this site we record the signer's name, typed or drawn signature, consent, timestamps, IP address, browser user agent, and a cryptographic hash of the document before and after signing. That record is part of the signed PDF's audit certificate.
• Basic technical data. Standard server logs from our hosting provider, and, if analytics is switched on, aggregate page-view counts. We do not use advertising trackers or sell data.

Why we use it

To answer your enquiry, prepare and file permit applications, keep you updated, get documents signed, issue invoices, and keep records of what was filed. We do not use your documents for anything unrelated to your file.

Who else sees it

• Building departments and agencies, when we file your application — that is the point of the service, and permit records are generally public records.
• Service providers we rely on: our website host and its private file storage, and, where you ask for a drawing takeoff, an AI processing provider. They process material on our instructions and are not permitted to use it for their own purposes.
• Nobody else, unless you ask us to, or the law requires it.

Portal links

Your portal link works without a password, so anyone holding it can see that project. Share it only with people who should see the file, and ask us to reset the links if one gets out. Staff pages are password-protected and separate.

How long we keep it

Permit files and signed documents are kept while the job is open and afterwards as business and legal records, normally at least four years, which reflects Florida's construction-related limitation periods. Website enquiries are kept until they are dealt with and then archived.

Security

Uploads go to private storage, not a public folder. Staff access requires a password, and signing and portal links are cryptographically signed and can be revoked. No system is perfect, so please don't send anything through the portal that shouldn't exist in a permit file — in particular, never upload full Social Security numbers, card numbers or bank credentials.

Your choices

Email nrproservicesllc@gmail.com to ask what we hold about you, to correct it, or to ask us to delete material we are not required to keep. Filed permit applications and the public records created from them are outside our control.

Children

This is a business service and is not directed to children under 13.

Questions? Email nrproservicesllc@gmail.com or call (754) 214-9077.